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  • Shop
    • Bubble toys
    • Refill packs
    • MALEFIX Sidewalk Chalk
    • Spreadshop
  • Celebrations
    • Children’s Birthdays
    • Wedding
    • Summer parties
    • company parties
  • Soap bubble knowledge
    • Pusti explains
    • History of soap bubbles
    • Frequently Asked Questions
  • Around PUSTEFIX
    • History of the company PUSTEFIX
    • factory outlet
    • Advertising with soap bubbles
  • My Account
  • German
  • English
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Online settlement of disputes

Out-of-Court Dispute Resolution / Online dispute
resolution / consumer arbitration:

The EU Commission provides a platform for out-of-court
dispute resolution. This gives consumers the opportunity to initially resolve
disputes related to their online order out of court. You can find the dispute
resolution platform here: 
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

We are not willing and not obliged to participate in a
dispute resolution procedure before a consumer arbitration board. Please
contact us directly with questions and problems: 
bubbles@pustefix.de

Below you will find the address of the responsible
consumer arbitration board, should a dispute not be resolved:
Universalschlichtungsstelle
des Bundes
Zentrum für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl
Website: www.universalschlichtungsstelle.de
E-Mail: mail@universalschlichtungsstelle.de
Phone: 0049-7851-79579-40

Feel free to contact us

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  • +49 7071 791006
  • seifenblasen@pustefix.de
  • Mo - Do: 7:00 - 16:30 · Fr 7:00 - 12:00
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