Online settlement of disputes

Out-of-Court Dispute Resolution / Online dispute
resolution / consumer arbitration:
The EU Commission provides a platform for out-of-court
dispute resolution. This gives consumers the opportunity to initially resolve
disputes related to their online order out of court. You can find the dispute
resolution platform here: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

We are not willing and not obliged to participate in a
dispute resolution procedure before a consumer arbitration board. Please
contact us directly with questions and problems: bubbles@pustefix.de

Below you will find the address of the responsible
consumer arbitration board, should a dispute not be resolved:
Universalschlichtungsstelle
des Bundes
Zentrum für Schlichtung e.V.
Straßburger Straße 8
77694 Kehl
Website: www.universalschlichtungsstelle.de
E-Mail: mail@universalschlichtungsstelle.de
Phone: 0049-7851-79579-40